Terms Of Use
Welcome to Shop Decisions.
These Terms of Use govern your access to and use of our website and online store. By visiting our website, browsing our products, or placing an order, you agree to these Terms of Use together with the other policies published on our website.
Please review these terms carefully before using our services.
1. Use of Our Website
You may use the Shop Decisions website only for lawful purposes and in accordance with these Terms of Use.
You agree not to:
- Use the website for fraudulent, unlawful, abusive, or unauthorized purposes
- Attempt to interfere with the security, performance, or proper operation of the website
- Attempt to gain unauthorized access to accounts, systems, data, or other areas of the website
- Use automated tools or other methods in a way that disrupts or places an unreasonable burden on our services
- Submit false, misleading, or inaccurate information when placing an order or contacting us
We reserve the right to restrict or suspend access to the website when reasonably necessary to protect our customers, business, systems, or services.
2. Product Information
We make reasonable efforts to provide clear and accurate information about the products available through Shop Decisions.
Product pages may include information such as:
- Product descriptions
- Images
- Pricing
- Sizing information
- Availability
- Other relevant product details
While we work to keep this information accurate, occasional errors or differences may occur.
Product colors and visual appearance may vary depending on your device, screen settings, lighting conditions, photography, and other factors.
We may correct product information, pricing, availability, or other errors when they are identified.
3. Product Availability
Products displayed on our website may be subject to availability.
We may update, discontinue, replace, or limit products at any time. Displaying a product on the website does not guarantee that it will remain available when an order is submitted or processed.
If an item becomes unavailable after an order is placed, we may contact you regarding the order and, when appropriate, issue a refund for the unavailable item.
4. Orders
Submitting an order through Shop Decisions represents your request to purchase the products included in that order.
An order is not necessarily considered accepted simply because it has been submitted or because an automated confirmation has been sent.
We may refuse, cancel, or limit an order when reasonably necessary, including in situations involving:
- Suspected fraud or unauthorized activity
- Incorrect or incomplete customer information
- Payment authorization problems
- Product availability issues
- Pricing or product information errors
- Duplicate or unusual ordering activity
- Other circumstances that prevent us from reasonably fulfilling the order
If we cancel an order after payment has already been collected, an applicable refund will be issued to the original payment method.
5. Pricing
Product prices are displayed on our website and may change from time to time.
The price applicable to an order will generally be the price displayed during checkout when the order is submitted, subject to correction of obvious pricing or technical errors.
Any applicable charges will be shown during the checkout process before the order is completed.
6. Payment
Payment must be successfully authorized before an order can be processed.
Payments may be handled by third-party payment providers. Those providers may apply their own terms, privacy practices, security procedures, and verification requirements.
If a payment cannot be authorized or is rejected by the payment provider, we may be unable to process the order.
7. Shipping and Delivery
Order processing, shipping costs, estimated delivery times, tracking information, and delivery-related matters are governed by our Shipping Policy.
Delivery timeframes provided on our website are estimates and may be affected by carrier operations, weather, holidays, address issues, or other circumstances outside our reasonable control.
Customers are responsible for providing complete and accurate shipping information when placing an order.
8. Returns and Refunds
Returns and refunds are governed by the Return & Refund Policy published on our website.
Customers should review that policy for information about return eligibility, return procedures, return shipping, refund processing, and other applicable conditions.
9. Account and Order Information
If our website allows you to create an account or provide information during checkout, you are responsible for ensuring that the information you provide is accurate and current.
You are also responsible for maintaining the confidentiality of any login credentials associated with your account.
Please contact us if you believe your account or order information has been used without authorization.
10. Intellectual Property
Unless otherwise indicated, content available through the Shop Decisions website, including text, product information, photographs, graphics, logos, icons, website layouts, design elements, and other materials, is owned by Shop Decisions or used with appropriate authorization.
Such content may not be copied, reproduced, modified, republished, distributed, displayed, or commercially used without appropriate permission, except where such use is permitted by applicable law.
Shop Decisions and associated branding may not be used in a way that falsely suggests endorsement, affiliation, or authorization.
11. Third-Party Services
Shop Decisions may rely on third-party service providers to support the operation of our online store.
These providers may include:
- Payment processors
- Shipping and delivery providers
- Website hosting providers
- Analytics services
- Security providers
- Customer service technologies
- Other operational service providers
Your interaction with certain third-party services may also be governed by the applicable provider’s own terms and privacy policies.
We are not responsible for the independent terms, policies, or practices of third-party providers.
12. External Links
Our website may contain links to third-party websites or services for convenience or informational purposes.
Shop Decisions does not control those external websites and is not responsible for their content, availability, security practices, or privacy policies.
Accessing third-party websites is subject to the terms and policies of those websites.
13. Website Availability
We work to maintain reliable access to our website but cannot guarantee that it will always be available without interruption.
The website may occasionally be unavailable because of maintenance, updates, technical issues, service-provider interruptions, security concerns, or circumstances outside our reasonable control.
We may modify, suspend, or discontinue certain website features when reasonably necessary.
14. Disclaimer of Website Information
We aim to keep the information on our website accurate and current. However, website content may occasionally contain typographical errors, technical inaccuracies, incomplete information, or outdated details.
Where appropriate, we may correct or update information without prior notice.
Nothing in these Terms of Use is intended to exclude rights or protections that cannot legally be excluded under applicable law.
15. Limitation of Responsibility
To the extent permitted by applicable law, Shop Decisions is not responsible for indirect or incidental losses resulting solely from the use or inability to use our website.
This provision does not limit any liability or consumer right that cannot be limited or excluded under applicable law.
16. Privacy
Our collection and handling of personal information is described in our Privacy Policy.
By using our website, you acknowledge that information may be collected and processed as described in that policy and as permitted by applicable law.
17. Changes to These Terms
We may revise these Terms of Use from time to time to reflect changes in our services, business practices, website functionality, or applicable requirements.
Updated terms will be published on this page and will become effective when posted unless otherwise stated.
Your continued use of the website after updated terms become effective is subject to the revised Terms of Use.
18. Contact Us
If you have questions about these Terms of Use or your use of the Shop Decisions website, please contact us:
Shop Decisions
1114 S Delano Ct
Chicago, IL 60607
United States
Email: [email protected]
Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM Eastern Time (ET)