Privacy Policy

Shop Decisions (“Shop Decisions,” “we,” “us,” or “our”) values your privacy and is committed to handling personal information in a responsible and transparent manner.

This Privacy Policy explains the types of information we may collect when you visit our website, place an order, contact our support team, or otherwise interact with our online store. It also describes how we may use, share, and protect that information.

Information We May Collect

Depending on how you interact with Shop Decisions, we may collect information including:

  • Your name
  • Billing and shipping addresses
  • Email address
  • Phone number
  • Order details and transaction information
  • Information you provide when contacting customer support
  • Device, browser, IP address, and other technical information related to your use of our website
  • Information collected through cookies or similar technologies

We generally collect information that is necessary to provide our services, process transactions, support customers, and operate our website.

How We Use Your Information

We may use personal information for purposes such as:

  • Processing, confirming, and fulfilling orders
  • Arranging shipping and delivery
  • Processing payments, refunds, and other transaction-related requests
  • Communicating with you about your order
  • Responding to customer service inquiries
  • Maintaining, operating, and improving our website
  • Detecting and preventing fraud, misuse, or unauthorized activity
  • Protecting the security of our website and services
  • Complying with applicable legal, regulatory, or accounting obligations

We may also use information to improve the overall shopping experience and better understand how customers interact with our website.

Payment Information

Payments made through Shop Decisions may be processed by third-party payment providers.

When payment information is handled directly by a third-party payment processor, we do not intentionally store complete credit or debit card details on our own systems.

Payment providers may collect and process information in accordance with their own privacy policies and security practices.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to help operate essential website features and improve your browsing experience.

These technologies may be used to:

  • Maintain shopping cart and checkout functionality
  • Remember certain preferences
  • Understand how visitors use our website
  • Improve website performance and usability
  • Support security and fraud prevention

Your browser may allow you to control or disable certain cookies. Please note that disabling some cookies may affect the functionality of the website.

How We Share Information

We may share personal information with trusted third parties when necessary to operate our business and provide services to you.

These parties may include:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting and technology providers
  • Customer support service providers
  • Fraud prevention and security providers
  • Professional or legal service providers when necessary

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, business, or services.

Shop Decisions does not sell personal information for monetary consideration as part of its ordinary business operations.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

Retention periods may vary depending on the type of information and applicable requirements.

Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information.

You may contact us to ask questions about personal information associated with your account or order, or to request assistance regarding access, correction, or deletion where applicable.

We may need to verify your identity before processing certain privacy-related requests.

Children’s Privacy

Shop Decisions is intended for a general audience and is not designed to knowingly collect personal information from children in violation of applicable law.

If we become aware that personal information from a child has been collected in a manner that requires parental or guardian consent, we may take reasonable steps to delete or otherwise address that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or applicable requirements.

Any updated version may be posted on this page, and the revised policy will become effective when published unless otherwise stated.

Contact Us

If you have questions about this Privacy Policy or how personal information is handled, please contact us:

Shop Decisions
1114 S Delano Ct
Chicago, IL 60607
United States

Email: [email protected]